Tembou – Secure Checkout
Thank you for choosing Tembou for your sleep therapy needs. We are committed to providing you with high-quality CPAP and BiPAP devices. Please review your order and complete the payment information below to finalize your purchase.
1. Order Summary
(This section should dynamically display the products in the cart, quantity, price per unit, and subtotal. Example below)
| Product Name | Device Type | Quantity | Price (USD) | Total (USD) |
|---|---|---|---|---|
| Tembou SleepWell 100 | CPAP | 1 | $XXX.XX | $XXX.XX |
| Tembou Comfort Mask | Accessory | 1 | $XX.XX | $XX.XX |
| Subtotal | $XXX.XX | |||
| Shipping | $XX.XX | |||
| VAT/Sales Tax (if applicable) | $XX.XX | |||
| Order Total | $XXX.XX |
2. Customer Information
- Full Name: [Text Input Field]
- Email Address: [Text Input Field] (For order confirmation and updates)
- Phone Number: [Text Input Field] (Optional, for delivery purposes)
3. Shipping Address
- Country: [Dropdown Menu]
- Street Address: [Text Input Field]
- Apartment, suite, etc. (optional): [Text Input Field]
- City: [Text Input Field]
- State/Province/Region: [Text Input Field/Dropdown Menu]
- Postal/ZIP Code: [Text Input Field]
4. Prescription Upload (Important for CPAP/BiPAP Devices)
- A valid prescription is required for the purchase of CPAP and BiPAP devices.
- Please upload a clear copy of your prescription from a licensed healthcare provider.
- Accepted file formats: PDF, JPG, PNG. Max file size: XM MB.
- [Upload Button]
- If you have questions or need assistance, please contact us at [Your Customer Service Email or Phone Number].
- Your order will only be processed and manufactured upon successful verification of your prescription.
5. Payment Method
We accept the following secure payment methods:
- Credit/Debit Card:
- [ ] Visa
- [ ] Mastercard
- [ ] American Express
- [ ] Discover
- (Add other relevant card logos)
- Card Number: [Text Input Field]
- Cardholder Name: [Text Input Field]
- Expiration Date (MM/YY): [Month Dropdown] / [Year Dropdown]
- CVV/CVC: [Text Input Field] (What is this?)
- [ ] PayPal: (If you offer PayPal)
- You will be redirected to the PayPal website to complete your payment.
- (Add any other payment methods you accept, e.g., Apple Pay, Google Pay, specific regional payment gateways)
Security Note: All transactions are secured and encrypted. We do not store your full credit card information on our servers. Our payment gateway is [Name of your Payment Gateway, e.g., Stripe, PayPal Pro] and is PCI DSS compliant.
6. Billing Address
- [ ] Same as shipping address
- [ ] Use a different billing address
- (If different, provide fields similar to Shipping Address)
7. Terms and Conditions
- [ ] I agree to the Tembou <a href=”[Link to your Terms and Conditions page]” target=”_blank”>Terms and Conditions</a> and <a href=”[Link to your Privacy Policy page]” target=”_blank”>Privacy Policy</a>. (This checkbox MUST be checked to proceed).
Key Payment Terms:
- Order Confirmation: Upon successful payment, you will receive an order confirmation email with your order details and a unique order ID.
- Manufacturing and Processing Time: As our devices are manufactured for customers, please allow [Number] business days for order processing and manufacturing before shipment. Prescription verification may add to this timeline.
- Pricing: All prices are listed in USD (or your primary currency). Any applicable taxes or duties will be added to the total amount. For international orders, customers are responsible for any customs duties, taxes, or import fees levied by their country.
- Payment Authorization: By completing this purchase, you authorize Tembou to charge the specified amount to your selected payment method.
- Fraud Prevention: We reserve the right to cancel any order if fraudulent activity is suspected. Additional verification may be requested.
- Refunds and Returns: Please refer to our <a href=”[Link to your Refund and Return Policy page]” target=”_blank”>Refund and Return Policy</a> for detailed information on eligibility and procedures. Due to the medical nature of these devices, specific conditions apply.
- Prescription Requirement: The sale of CPAP and BiPAP devices is subject to prescription verification. If a valid prescription is not provided or cannot be verified, your order will be canceled, and a full refund will be issued.
8. Complete Order
[“Place Order and Pay” Button]Need Help?
If you have any questions or encounter any issues during the checkout process, please contact our customer support team:
- Email: [Your Customer Service Email]
- Phone: [Your Customer Service Phone Number] (Specify hours of operation if applicable)
- <a href=”[Link to your FAQ page]” target=”_blank”>FAQ</a>
Important Considerations for You (Tembou):
- Payment Gateway Integration: Ensure your chosen payment gateway (e.g., Stripe, PayPal, Braintree) is correctly integrated into your website to securely process payments.
- SSL Certificate: Your website MUST have an SSL certificate (HTTPS) to encrypt data transmitted between the customer’s browser and your server. This is crucial for security and trust.
- Legal Compliance:
- Medical Device Regulations: Be aware of and comply with all regulations for selling medical devices in your target countries (e.g., FDA in the USA, CE marking in Europe). This includes prescription requirements.
- Data Privacy: Comply with data privacy regulations like GDPR (for European customers) or CCPA (for California customers). Your Privacy Policy should detail how you collect, use, and protect customer data.
- Shipping Policy: Clearly define your shipping options, costs, and estimated delivery times.
- Return and Refund Policy: Have a clear and fair policy, especially considering the medical nature of your products.
- Terms and Conditions: This document outlines the legal agreement between you and your customers.
This template provides a comprehensive starting point. You’ll need to customize it with your specific information and ensure it aligns with your business processes and legal obligations. Good luck with Tembou!